Hospitality
The hospital industry is fast paced and everchanging which is why excellent time management, project management, communication, technological and interpersonal skills are paramount. Extensive industry knowledge and experience to effectively deliver commercial outcomes within a diverse multi-venue, multi-outlet hospitality business through innovative product and delivery design is the key to take your business to the next level. This is what CoachNick is capable of achieving with you. He will work alongside you to shift and refine your business structure and offer insight on how to boost your performance ten-fold!
Reliability, transparency and dedication are the key pylons that CoachNick uses and has expanded his knowledge and expertise in assisting you in growing your business. CoachNick has a plethora of experience and a wealth of knowledge to combat your struggles and turn them into profit!
Typically, hospitality businesses rely on great customer service to get repeat patrons. Most common issues faced are:
- Finding great, reliable chefs or senior cooks
- Finding young, enthusiastic front of house with a care factor
- Long hours 5-7 day businesses
- Difficult to take holidays
- Transient staff who are often back packer based
- Communication
- High rents
- Recovering the high purchase price or setup costs
- Time management
- Weekend and evening work
- Lack of vision
- Fatigue
- Understanding when to get out
- Marketing knowledge tends to be very low
- Financial management skills are typically low
